Air Conditioning / Heating
Should I Get an HVAC Service Second Opinion?
September 24, 2020
Heating and cooling troubles can be challenging to understand. It becomes even more frustrating when the repairs suggested by your technician do not seem to make sense. Confusing explanations, high prices, and limited options might make you start to doubt your HVAC service provider.
The experts at Bonney have worked hard to develop a customer-centered service approach focused on transparency. This is why many homeowners call Bonney when they need a second opinion, and it is how we have earned many of our lifelong customers. When you are experiencing HVAC issues, the last thing you need is uncertain service. These considerations can help you understand whether or not you need an HVAC service second opinion.
Experienced and Trustworthy Service Technicians
Have you ever had a technician seem to inflate your heating and cooling issue? Perhaps they insist that nothing is wrong with a warrantied system that is not working properly? Or suggest that you need several costly repairs for one small issue? Technicians like these can make it hard to feel confident in your HVAC service. If you suspect that an expert may be trying to get the best of you, you should consider getting a second opinion.
What can a second opinion do? The experts at Bonney always work to explain the source of an issue and provide evidence, such as videos or images of the problem. This ensures that our customers can trust our insight and recommendations. We also walk customers through all of their repair and replacement options rather than pressing the most costly services.
Finding a Trustworthy Price
While you may not like the thought of paying for a second service call, it can be well worth it if your HVAC technician is trying to overcharge you. High-quality parts and services often cost more for a long-lasting repair, while short-term fixes and smaller services tend to cost less. Some HVAC companies pay their technicians on a 100% commission basis, which gives them an incentive to charge you as much as possible. If you feel that your technician is charging you high-quality prices for low-quality services, it may work worth it to get a second opinion.
What can a second opinion do? When you get a second opinion on service costs, you can understand the tradeoffs between quality and affordability to find a service that meets your needs. At Bonney, we also offer coupons, tax credits, rebates, and promotions on top of our everyday low prices to help customers save money. Unlike many other HVAC service businesses, Bonney does not send 100% commission sales technicians to do our diagnostic visits. Rather than pushing you to sign up for the most expensive services possible, our experts will unbiasedly recommend the services that you actually need.
High-Quality HVAC Service
Hiring a heating and cooling company involves trusting them to take good care of your home. High-quality HVAC service, maintenance, repairs, and replacements are essential for long-lasting and effective results. If you feel like your technician is cutting corners or putting a small bandaid over a large issue, you may need a second opinion.
What can a second opinion do? You can get a new perspective on your needed service and find an expert who will take care of your home. It also gives you time to read reviews and find a high-quality professional you can trust. Partnering with a reliable and expansive business like Bonney is one way to know that you are getting dependable expertise. Our technicians have earned the trust of Sacramento area communities by providing consistent, high-quality HVAC service.
Exploring Your Options
The heating and cooling sector is evolving constantly, and you may be missing out if your HVAC company is not keeping up. You want to partner with an expert who offers the latest HVAC units, parts, and technology. For example, some businesses now offer in-unit air purifier installations, high-tech programmable thermostats, and new energy-efficient heating & cooling systems. If you find that your HVAC company has limited offerings, a second opinion might help you discover other available options.
What can a second opinion do? When you get a second opinion, you can explore all of your possible options. Unlike many HVAC service providers, Bonney is not partnered with a single manufacturer or brand. This lets us widen our scope to all of the latest HVAC offerings for our customers. Having more available options lets you explore different product reviews, features, prices, energy efficiency, and capability to find what works best for you.
Bonney HVAC Service in Sacramento
When you need an HVAC service second opinion, the professionals at Bonney can help! We work with homes and businesses throughout the Sacramento area to ensure that they get high-quality service and expansive options at an affordable price. Make your appointment with Bonney to get started today!
Josh Tyack is the manager of the HVAC repair team at Bonney Plumbing, Sewer, Electrical, Heating & Air. He brings 23 years of experience and knowledge in the heating & air conditioning industry to our company. His dedication to his trade and long-standing expertise has allowed him to help thousands of residential and commercial customers tackle their heating and cooling needs. Our team has you covered with everything from the air filter in your home to the HVAC unit on your roof. Josh holds himself and his entire team to a high standard, making him one of the most knowledgeable individuals in the Sacramento area in the HVAC industry.